Technical Support & Help Desk
We’ve got your back when you need it most…
As technical support specialists, we offer a variety of services to keep your organization running efficiently by ensuring your staff has sufficient help when needed. Take a look at some of the services we can offer.
Option 1: SMB Tech Support
Skyfyi offers both pay-as-you-go and contracted technical support services for small and mid-sized businesses. We can either supplement your internal IT Department or become your new IT Department.
- Phone, Email, or Chat Support
- Remote Screen-Sharing Sessions
- GSuite or Office365 Administration
- Server Administration
- Proactive monitoring and alerts
Option 2: White-Label Help Desk
"[Your Company Name] Help Desk. How can I help?"
In a fully-integrated Help Desk solution from Skyfyi, we become a virtual extension of your staff with a custom, direct phone number and a custom email address (helpdesk@YOURDOMAIN.com). Send an inquiry today to start the quoting process.
Everything included in option 1, plus...
- Custom Support Portal
- Direct Support Number
- Custom Answering Script
- Custom Email Address
- Priority Support
- 24X7 Support Hours Optional
Option 3: Customer Tech Support
Do you have an application or website and desire to outsource your technical support to a professional service? Call us today to see what we can do for you.